Shipping Policy

Shipping Policy

Free Worldwide Shipping

Steezlab offers free standard worldwide shipping with no minimum order value.

Delivery Time

We aim for a delivery time of approximately 5-10 business days for orders. However, the actual delivery time depends on the destination country, the shipping service provider, production, customs clearance, and other circumstances.

For certain international destinations, delivery may therefore take longer than 10 business days. Displayed delivery times are estimates and, to the extent permitted by law, do not constitute guaranteed delivery dates.

Tracking

Once tracking is available for an order, the tracking information will be provided via the contact method specified during the order.

Customs and Import Duties

For international orders, customs duties, import taxes, or other governmental fees may apply depending on the destination country.

To the extent that such fees have not already been collected at checkout, they are to be paid by the recipient.

Incorrect or Incomplete Delivery Address

The customer is responsible for verifying the provided delivery address before completing the order.

Additional costs or delays incurred due to an incorrect or incomplete address provided by the customer may be charged to the customer, to the extent permitted by law.

Damaged, Incorrect, or Lost Shipments

If an order has been delivered damaged or incorrectly, or has not arrived after a reasonable period, the customer should contact Steezlab, stating the order number.

Upon confirmed damaged or incorrect delivery, Steezlab will primarily offer a free replacement. The customer's legal rights remain unaffected.